Privacy Policy
Effective Date: 11th August 2025
This Privacy Policy (“Policy”) explains how Mugzcetera (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from https://mugzcetera.com. By using our website, you consent to the practices described in this Policy.
1. Who We Are
Mugzcetera is operated by Objekx et cetera, based in Navi Mumbai, India. We offer digitally printed mugs, T-shirts, posters, and other creative merchandise. Our website address is: https://mugzcetera.com.
2. What Personal Data We Collect
We may collect the following types of information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- IP address and browser information
- Order and support history
- Account credentials and preferences
- Data collected through cookies, analytics tools, and marketing pixels
We do not collect or store your credit/debit card or payment details. All transactions are securely processed by our payment gateway provider.
3. How We Use Your Information
Your data is used to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Send optional newsletters or promotional emails (only if you opt-in)
- Improve website functionality and user experience
- Conduct advertising and remarketing through platforms such as Google and Facebook
- Analyze site performance and traffic through analytics tools
4. Comments
When you leave a comment on our site, we collect the data entered in the comment form along with your IP address and browser information to help with spam detection.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you’re using it. The Gravatar privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture (if any) will appear publicly alongside the comment.
5. Cookies
We use cookies and similar technologies to:
- Maintain your login and preferences
- Track website traffic and usage
- Facilitate advertising and retargeting
- Enhance functionality and load times
You may disable cookies in your browser settings. However, this may affect the functionality of certain features.
6. Who We Share Your Data With
We only share your data with third-party providers essential to running our business, including:
- Payment gateways
- Email and newsletter platforms
- Hosting and CDN services
- Website analytics and advertising platforms
- Customer communication and support tools
- Security and performance services
If you request a password reset, your IP address may be included in the reset email.
7. External Links
Our website may contain links to other websites. Once you leave our site, we are not responsible for the content or privacy practices of those external websites. We encourage you to review their privacy policies separately.
8. Data Retention
- Comments and metadata: Retained indefinitely for moderation purposes
- Registered user profiles: Stored until the account is deleted
- Order records: Retained as necessary for legal, accounting, or business purposes
- Website administrators may access, edit, or delete user data as required
9. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Correct or update your information
- Request deletion of your data (unless retention is required by law)
To submit a request, please contact us at [email protected]. We aim to respond within 30 days.
10. Where Your Data Is Stored
Your data is securely stored on servers located in Mumbai, India.
Visitor comments may be checked through an automated spam detection service.
We use SSL encryption, Cloudflare protection, and application-level firewalls to help ensure your data is secure.
11. Children’s Privacy
Our website and products are intended for general audiences. Minors may use the website only with adult supervision. We do not knowingly collect data from children under 13. If you believe we have inadvertently collected such data, please contact us for immediate removal.
12. Data Security & Breach Notification
We take reasonable steps to protect your personal information. However, no online transmission or storage is completely secure. In the unlikely event of a data breach, we will notify affected users promptly via email or site notice.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date”. If changes are significant, we may notify you via email or a site banner.
14. Contact Us
For privacy-related inquiries or requests, please contact us at:
[email protected]
